FAQ

  • What is WHIFF?

    WHIFF is a company that is revolutionizing the way we explore, discover, and create new fragrances.
  • How does it work?

    WHIFF’s Scent Sequencing platform is the only comprehensive way to discover the perfect fragrance for your unique body chemistry. After getting started with Scent Sequencing, WHIFF curates and sends monthly sequences to your home. Each sequence includes 5 unique fragrances with 3 applications each. Try them on however you’d like, and tell WHIFF which ones you loved by giving a thumbs up to rate. The next sequence will be fine-tuned based on your ratings and come that much closer to your perfect perfume! You can opt to purchase a full-sized perfume bottle of any fragrance you like, any time.
  • What is a WHIFF?

    A WHIFF is a one-time-use sachet which contains a soft cloth infused with fragrance. It’s the same size as business card and can be carried in your pocket or purse conveniently and discreetly.
  • What is a WHIFF Sequence?

    A WHIFF Sequence is a collection of 5 different fragrances, applications each for a total of 15 whiffs. It’s a way to discover and try designer fragrances or formulations created by WHIFF Labs.
  • What is WHIFF Labs?

    WHIFF Labs is WHIFF’s in-house custom formulations laboratory with a team of expert perfumers who take your thoughts and specifications, and turn them into a custom fragrance you’ve always wanted!
  • Where are WHIFFS made?

    WHIFF is proud to design, formulate, and produce all fragrances in the United States to ensure the best quality and fastest turnaround.
  • Are there any allergens?

    WHIFF formulates all perfumes based on the strictest guidelines. For a full list of ingredients, click here.
  • What is a Scent Sequencing Plan?

    Signing up for a Scent Sequencing Plan gives you access to thousands of different scent compounds and fragrance blends from around the world. You will receive a monthly mailing of curated Sequences which include 5 different fragrances and 3 applications each. Each new sequence is more refined to your unique body chemistry based on how you rate the scents you’ve tried.
  • When I subscribe to Scent Sequencing, can I cancel?

    Scent Sequencing was created to simplify the fragrance discovery and sampling process to help you find your perfect scent. Subscriptions may be canceled at any time by contacting support@whiff.com.
  • Can I order a full-sized fragrance bottle?

    All WHIFF formulations are available for purchase in 50ml (1.7oz) full-sized glass spray bottles.
  • Are all WHIFF fragrances custom?

    In addition to creating unique, custom formulations, WHIFF also carries a number of the most popular and sought-after designer fragrances.
  • Are WHIFF formulations available in retail stores?

    WHIFF’s aim is to simplify the way we interact with, explore, design, and sample fragrances by creating a robust platform where users can discover and try with ease. At the moment, WHIFF formulations are not available in retail stores.
  • How can I create or customize my own fragrance?

    As a WHIFF Labs member, the WHIFF Labs team of expert perfumers work with you to design custom formulations based on your unique vision. We’ll send you a questionnaire to fill out that helps our perfumers derive the best mix of oils to bring your concept to life. WHIFF Labs is experiencing an exciting surge in custom formulation requests and currently has a waitlist for those interested in being a member. We strongly encourage anyone interested to sign up for the waitlist with your name and email to reserve your spot in line here. You’ll receive an email once WHIFF Labs has an opening!
  • Can I buy just one WHIFF Sequence, or do I have to subscribe?

    Scent Sequencing sends you a unique sequence each month, and may be canceled at any time by emailing support@whiff.com.
  • Can I buy just one WHIFF?

    WHIFF created WHIFF Packs for the purpose of exploration and discovery. Our expert perfumers believe that the best way to experience fragrances is to try them on in different scenarios and times of day to truly understand the nuances of each formulation. WHIFFS are only available in WHIFF Packs, but all WHIFF formulations are available for purchase as a full-sized 50ml (1.7 fl. oz.) glass spray bottle.
  • Who designs the bottle label of my custom fragrance?

    WHIFF Labs members can submit their own custom label designs or choose from hundreds of creative WHIFF templates for their custom fragrances.